Frequently Asked Questions

You can place an order through our website, or by contacting us via Facebook, Instagram, or phone. Once we have your event details, we’ll provide a personalized quote and guide you through the simple booking process.

To reserve your equipment, a 25% deposit and a signed rental agreement are required. This ensures your date and items are reserved exclusively for you.

We recommend booking as early as possible, especially for popular dates such as Halloween, New Year’s, 4th of July, Thanksgiving, and weekends during peak event season. Early booking guarantees the items you want will be available.

Yes! We provide full delivery and pickup service. Standard deliveries are made to driveways, garages, or curbside locations. Pickup is typically scheduled for the day following your event unless a same-day pickup is arranged.

We deliver throughout Goodyear and nearby cities in Arizona. Standard delivery is to driveways or garages. Backyard delivery may be accommodated only if there is a clear, paved, or concrete path suitable for a cart or dolly. Additional fees may apply for deliveries beyond standard accessible locations.

Delivery includes setup of bounce houses, tents, canopies, photo booths, and lighting. Tables, chairs, and games are delivered but generally not set up unless you add a setup/breakdown service.

14+ days before event: Full refund minus $25 administrative fee.
7–13 days before event: Forfeit 25% of total rental.
2–6 days before event: Receive a raincheck for full deposit, valid for 6 months.
Within 48 hours: Forfeit 25% deposit (not exceeding total deposit)

No refunds are issued after delivery has been attempted or completed. We will try to reschedule for severe weatheror other circumstances beyond your control.

Standard rentals are for one day, typically covering your event duration. Multi-day rentals can be arranged with advance notice.

No, we do not allow customer pickups. All equipment is handled by our team to ensure proper transport, setup, and safe handling. This allows us to maintain the quality and safety of our rentals for every event.

• Tables: 6-foot, 8-foot, round, kids and cocktail tables,

• Chairs: Standard folding chairs, kids folding chairs, resin/arden chairs, and more

• Bounce houses, tents, canopies, heaters, lighting, games, and photo booths
  We can help recommend the best setup based on your guest count and event type.

Yes. All items are thoroughly cleaned, sanitized, and inspected before each rental to ensure they are safe and ready for use.

Please notify us as soon as possible. Additional fees may apply, and continued availability is subject to scheduling.

Yes! We offer setup/breakdown for tables and chairs, premium backdrops, prop tables, lighting, linens, and more. Let us know in advance so we can include these in your quote.

The Lessee is responsible for repair or replacement costs due to misuse, negligence, or improper handling. Fees vary by item, and full replacement costs may apply for items damaged beyond repair.